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Thursday, February 16, 2012

Search Engine Marketing Glossary

If you’re like many people, you have probably heard many terms used when talking about internet marketing strategy, but you’re never quite sure exactly what they mean. While it’s not necessarily important to understand every little thing about SEM,  it could prove beneficial to at least have a basic understanding of the terminology so that you can make an informed decision about what your business needs and how to best go about hiring someone to handle the different aspects of your marketing strategy.


A/B Testing– A/B testing, at its simplest, is randomly showing a visitor one version of a page – (A) version or (B) version – and tracking the changes in behavior based on which version they saw. (A) version is normally your existing design ("control” in statistics lingo); and (B) version is the "challenger” with one copy or design element changed. In a "50/50 A/B split test,” you’re flipping a coin to decide which version of a page to show. A classic example would be comparing conversions resulting from serving either version (A) or (B), where the versions display different headlines. A/B tests are commonly applied to clicked-on ad copy and landing page copy or designs to determine which version drives the more desired result.
Ad Copy– The main text of a clickable search or context-served ad. It usually makes up the second and third lines of a displayed ad, between the Ad Title and the Display URL.
Ad Title– The first line of text displayed in a clickable search or context-served ad. Ad Titles serve as ad headlines.
Algorithm– A set of rules that a search engine uses to rank listings in response to a query. Search engines guard their algorithms closely, as they are the unique formulas used to determine relevancy. Algorithms are sometimes referred to as the ”secret sauce.”
Anchor Text- Words used to link to a page, known as anchor text are an important signal to search engines to determine a page’s relevance.
Bid– The maximum amount of money that an advertiser is willing to pay each time a searcher clicks on an ad. Bid prices can vary widely depending on competition from other advertisers and keyword popularity.
Brand Messaging– Creative messaging that presents and maintains a consistent corporate image across all media channels, including search.
Brand Reputation- The position a company brand occupies.
CPC– Acronym for Cost Per Click, or the amount search engines charge advertisers for every click that sends a searcher to the advertiser’s web site. For an advertiser, CPC is the total cost for each click-through received when its ad is clicked on.
Click Through -When a user clicks on a hypertext link and is taken to the destination of that link
Click Through Rate– The percentage of those clicking on a link out of the total number who see the link. For example, imagine 10 people do a web search. In response, they see links to a variety of web pages. Three of the 10 people all choose one particular link. That link then has a 30 percent click-through rate. Also called CTR
Competitive Analysis– As used in SEO, CA is the assessment and analysis of strengths and weaknesses of competing web sites, including identifying traffic patterns, major traffic sources, and keyword selection.
Conversion Action– The desired action you want a visitor to take on your site. Includes purchase, subscription to the company newsletter, request for follow-up or more information (lead generation), download of a company free offer (research results, a video or a tool), subscription to company updates and new
Crawler: Also known as abotandspider, a crawler is a program that search engines use to seek out information on the web. The act of "crawling” on a web site is referred to when the crawler begins to search through documents contained within the web site. 
Description Tag -Refers to the information contained in the description META tag. This tag is meant to hold the brief description of the web page it is included on. The information contained in this tag is generally the description displayed immediately after the main link on many search engine result pages.
Dynamic Landing Pages– Dynamic landing pages are web pages to which click-through searchers are sent that generate changeable (not static) pages with content specifically relevant to the keyword search.
Ecommerce -Conducting commercial transactions on the internet where goods, information or services are bought and sold.
Entry Page –Refers to any page within a web site that a user employs to "enter” your web site. Also seeLanding Page.
Flash –"Flash technology has become a popular method for adding animation and interactivity to web pages; several software products, systems, and devices are able to create or display Flash. Flash is commonly used to create animation, advertisements, various web page components, to integrate video into web pages, and more recently, to develop rich internet applications.”
Frames- HTML technique that allows two or more pages to display in one browser window. Many search engines had trouble indexing web sites that used frames, generally only seeing the contents of a single frame.
Geo-Targeting– The geographic location of the searcher. Geo-targeting allows you to specify where your ads will or won’t be shown based on the searcher’s location, enabling more localized and personalized results.
Hidden text --(Also known asInvisible text.) Text that is visible to the search engines but hidden to a user. It is traditionally accomplished by coloring a block of HTML text the same color as the background color of the page. More creative methods have also been employed to create the same effect while making it more difficult for the search engines to detect or filter it. It is primarily used for the purpose of including extra keywords in the page without distorting the aesthetics of the page. Most search engines penalize or ignore URLs from web sites that use this practice.
Impression– One view or display of an ad. Ad reports list total impressions per ad, which tells you the number of times your ad was served by the search engine when searchers entered your keywords (or viewed a content page containing your keywords).
JavaScript– JavaScript is a scripting language based on prototype-based programming. It is used on a web site as client-side JavaScript, and also to enable scripting access to objects in other applications.
Keyword -A single word that relates to a specific subject or topic. For example, "glossary” would be a keyword for this document. 
Keyword Stuffing– Generally refers to the act of adding an inordinate number of keyword terms into the HTML or tags of a web page.
Keyword Tag- Refers to the META keywords tag within a web page. This tag is meant to hold approximately 8 – 10 keywords or keyword phrases, separated by commas.
Landing Page / Destination Page– The web page at which a searcher arrives after clicking on an ad. When creating a PPC ad, the advertiser displays a URL (and specifies the exact page URL in the code) on which the searcher will land after clicking on an ad in the SERP. Landing pages are also known as "where the deal is closed,” as it is landing page actions that determine an advertiser’s conversion rate success.
Metrics- A system of measures that helps to quantify particular characteristics. In SEO the following are some important metrics to measure: overall traffic, search engine traffic, conversions, top traffic-driving keywords, top conversion-driving keywords, keyword rankings, etc.
Negative Keywords– Filtered-out keywords to prevent ad serves on them in order to avoid irrelevant click-through charges on, for example, products that you do not sell, or to refine and narrow the targeting of your Ad Group’s keywords. Microsoft adCenter calls them "excluded keywords." Formatting negative keywords varies by search engine; but they are usually designated with a minus sign.
Organic Results– Listings on SERPs that were not paid for; listings for which search engines do not sell space. Sites appear in organic (also called "natural”) results because a search engine has applied formulas (algorithms) to its search crawler index, combined with editorial decisions and content weighting, that it deems important enough inclusion without payment.
PageRank (PR)– PR is the Google technology developed at Stanford University for placing importance on pages and web sites. At one point, PageRank (PR) was a major factor in rankings. Today it is one of hundreds of factors in the algorithm that determines a page’s rankings.
Position– In PPC advertising, position is the placement on a search engine results page where your ad appears relative to other paid ads and to organic search results. Top ranking paid ads (high ranking 10 to 15 results, depending on the engine) usually appear at the top of the SERP and on the "right rail” (right-side column of the page). Ads appearing in the top three paid-ad or Sponsored Ad slots are known as Premium Positions. Paid search ad position is determined by confidential algorithms and Quality Score measures specific to each search engine. However, factors in the engines’ position placement under some advertiser control include bid price, the ad’s CTR, relevancy of your ad to searcher requests, relevance of your click-through landing page to the search request, and quality measures search engines calculate to ensure quality user experience.
PPCAdvertising– Acronym for Pay-Per-Click Advertising, a model of online advertising in which advertisers pay only for each click on their ads that directs searchers to a specified landing page on the advertiser’s web site. PPC ads may get thousands of impressions (views or serves of the ad); but, unlike more traditional ad models billed on a CPM (Cost-Per-Thousand-Impressions) basis, PPC advertisers only pay when their ad is clicked on. Charges per ad click-through are based on advertiser bids in hybrid ad space auctions and are influenced by competitor bids, competition for keywords and search engines’ proprietary quality measures of advertiser ad and landing page content.
PPC Management– The monitoring and maintenance of a Pay-Per-Click campaign or campaigns. This includes changing bid prices, expanding and refining keyword lists, editing ad copy, testing campaign components for cost effectiveness and successful conversions, and reviewing performance reports for reports to management and clients, as well as results to feed into future PPC campaign operations.
QualityScore– A number assigned by Google to paid ads in a hybrid auction that, together with maximum CPC, determines each ad’s rank and SERP position. Quality Scores reflect an ad’s historical CTR, keyword relevance, landing page relevance, and other factors proprietary to Google. Yahoo! refers to the Quality Score as a Quality Index. And both Google and Yahoo! display 3- or 5-step indicators of quality evaluations for individual advertisers.
Query– The keyword or keyword phrase a searcher enters into a search field, which initiates a search and results in a SERP with organic and paid listings.
ROI– Acronym for Return On Investment, the amount of money you make on your ads compared to the amount of money you spend on your ads. For example, if you spend $100 on PPC ads and make $150 from those ads, then your ROI would be 50%.
Rank– How well positioned a particular web page or web site appears in search engine results.
Relevance– In relation to PPC advertising, relevance is a measure of how closely your ad title, description, and keywords are related to the search query and the searcher’s expectations.
SEM– Acronym for "Search Engine Marketing.” A form of internet marketing that seeks to promote websites by increasing their visibility in search engine result pages (SERPs). SEM methods include: search engine optimization (SEO), paid placement, contextual advertising, digital asset optimization, and paid inclusion. When this term is used to describe an individual, it stands for "Search Engine Marketer" or one who performs SEM.
SEO– Acronym for "Search Engine Optimization.” This is the process of editing a web site’s content and code in order to improve visibility within one or more search engines. When this term is used to describe an individual, it stands for "Search Engine Optimizer” or one who performs SEO.
Search Engines -A search engine is a database of many web pages. Most engines display the number of web pages they hold in their database at any given time. A search engine generally "ranks” or orders the results according to a set of parameters. These parameters (called algorithms) vary among search engines; they are always improving in order to identify spam as well as improve relevance
Search Query– The word or phrase a searcher types into a search field, which initiates search engine results page listings and PPC ad serves. In PPC advertising, the goal is to bid on keywords that closely match the search queries of the advertiser’s targets.
Targeting– Narrowly focusing ads and keywords to attract a specific, marketing-profiled searcher and potential customer. You can target to geographic locations (geo-targeting), by days of the week or time of day (dayparting), or by gender and age (demographic targeting). Targeting features vary by search engine.
Title Tag- An HTML tag appearing in the tag of a web page that contains the page title. The page title should be determined by the relevant contents of that specific web page. The contents of a title tag for a web page is generally displayed in a search engine result as a bold blue underlined hyperlink.
Traffic– Refers to the number of visitors a website receives. It can be determined by examination of web logs.
Unique Visitor– Identifies an actual web surfer (as opposed to a crawler) and is tracked by a unique identifiable quality (typically IP address). If a visitor comes to a web site and clicks on 100 links, it is still only counted as one unique visit.
Usability –This term refers to how "user friendly" a web site and its functions are. A site with good usability is a site that makes it easy for visitors to find the information they are looking for or to perform the action they desire. Bad usability is anything that causes confusion or problems for the user.
Verticals– A vertical is a specific business group or category, such as insurance, automotive or travel. Vertical search offers targeted search options and PPC opportunities to a specific business category.
Viral Marketing– Also calledviral advertising,viral marketing refers to marketing techniques that use pre-existing social networks to produce increases in brand awareness.

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